Curbit Prospect Intelligence

Speed-of-Service Signals

Review analysis across 43 brands. Tap a brand to see their pain points.

Curbit Customers (26)

28%

avg complaint rate

Prospects (17)

27%

avg complaint rate

IHOP

~1,800 units

HIGH
55.8%

of reviews mention operational issues

24 locations|120 reviews|3.9 avg
Top issue: Speed (42.5%)

Applebees

~1,600 units

HIGH
49.2%

of reviews mention operational issues

24 locations|120 reviews|3.9 avg
Top issue: Speed (44.2%)

54th Street

~40 units

CustomerHIGH
47%

of reviews mention operational issues

20 locations|100 reviews|4.2 avg
Top issue: Speed (41%)

Mellow Mushroom

~150 units

CustomerHIGH
45.8%

of reviews mention operational issues

24 locations|120 reviews|4.4 avg
Top issue: Speed (30%)

Dutch Bros Coffee

~900 units

HIGH
41.1%

of reviews mention operational issues

24 locations|112 reviews|4.1 avg
Top issue: Speed (33%)

Zippy's

~25 units

CustomerHIGH
39.1%

of reviews mention operational issues

21 locations|87 reviews|4 avg
Top issue: Speed (29.9%)

Jollibee

~1,500 units

CustomerHIGH
38.3%

of reviews mention operational issues

24 locations|120 reviews|4 avg
Top issue: Speed (20.8%)

Lazy Dog

~50 units

CustomerHIGH
38.1%

of reviews mention operational issues

24 locations|118 reviews|4.4 avg
Top issue: Speed (30.5%)

Mambo Seafood

~10 units

CustomerHIGH
37.6%

of reviews mention operational issues

17 locations|85 reviews|4.3 avg
Top issue: Speed (27.1%)

Flanigan's

~30 units

CustomerHIGH
35.8%

of reviews mention operational issues

24 locations|120 reviews|4.4 avg
Top issue: Speed (24.2%)

Smashburger

~200 units

CustomerHIGH
31.7%

of reviews mention operational issues

24 locations|120 reviews|4.2 avg
Top issue: Speed (16.7%)

Amy's Drive Thru

~5 units

CustomerHIGH
30%

of reviews mention operational issues

4 locations|20 reviews|4.2 avg
Top issue: Speed (15%)

Stonefire Grill

~10 units

CustomerHIGH
30%

of reviews mention operational issues

12 locations|60 reviews|4.3 avg
Top issue: Speed (15%)

Carls Jr

~1,300 units

HIGH
29.2%

of reviews mention operational issues

24 locations|120 reviews|3.8 avg
Top issue: Speed (23.3%)

Five Guys

~2,000 units

HIGH
29.2%

of reviews mention operational issues

24 locations|120 reviews|4.2 avg
Top issue: Speed (15%)

Dave's Hot Chicken

~200 units

CustomerHIGH
27.8%

of reviews mention operational issues

24 locations|115 reviews|4.7 avg
Top issue: Speed (15.7%)

Culvers

~900 units

HIGH
27.5%

of reviews mention operational issues

24 locations|120 reviews|4.3 avg
Top issue: Speed (16.7%)

Call Your Mother Deli

~10 units

CustomerHIGH
26.7%

of reviews mention operational issues

12 locations|60 reviews|4.5 avg
Top issue: Speed (18.3%)

Starbird Chicken

~10 units

CustomerHIGH
25.9%

of reviews mention operational issues

18 locations|85 reviews|4.3 avg
Top issue: Speed (10.6%)

Bobby's Burgers

~5 units

CustomerHIGH
25.7%

of reviews mention operational issues

7 locations|35 reviews|3.6 avg
Top issue: Speed (17.1%)

Auntie Annes

~2,000 units

HIGH
25.2%

of reviews mention operational issues

24 locations|111 reviews|3.6 avg
Top issue: Speed (18.9%)

McAlisters Deli

~500 units

HIGH
25%

of reviews mention operational issues

24 locations|120 reviews|4.2 avg
Top issue: Speed (10.8%)

Pei Wei

~30 units

CustomerHIGH
25%

of reviews mention operational issues

24 locations|120 reviews|3.7 avg
Top issue: Speed (12.5%)

Equator Coffees

~10 units

CustomerHIGH
24.3%

of reviews mention operational issues

14 locations|70 reviews|4.5 avg
Top issue: Speed (14.3%)

California Fish Grill

~45 units

CustomerHIGH
24.2%

of reviews mention operational issues

24 locations|120 reviews|4.4 avg
Top issue: Speed (13.3%)

Moes Southwest Grill

~700 units

HIGH
24.2%

of reviews mention operational issues

24 locations|120 reviews|3.9 avg
Top issue: Speed (8.3%)

Marugame Udon

~10 units

CustomerHIGH
24.1%

of reviews mention operational issues

24 locations|116 reviews|4.5 avg
Top issue: Speed (12.1%)

Sharky's Woodfired Mexican Grill

~15 units

CustomerHIGH
23.5%

of reviews mention operational issues

17 locations|85 reviews|4.4 avg
Top issue: Speed (11.8%)

Original ChopShop

~20 units

CustomerHIGH
23.3%

of reviews mention operational issues

24 locations|120 reviews|4.6 avg
Top issue: Speed (9.2%)

CAVA

~350 units

CustomerHIGH
22.5%

of reviews mention operational issues

24 locations|120 reviews|4.6 avg
Top issue: Speed (10.8%)

Dairy Queen

~7,000 units

HIGH
22.5%

of reviews mention operational issues

24 locations|120 reviews|4.1 avg
Top issue: Speed (15.8%)

Hardees

~1,500 units

HIGH
22.5%

of reviews mention operational issues

24 locations|120 reviews|3.9 avg
Top issue: Speed (16.7%)

Cinnabon

~1,200 units

HIGH
21.5%

of reviews mention operational issues

24 locations|93 reviews|3.5 avg
Top issue: Speed (12.9%)

Schlotzskys

~330 units

HIGH
21.5%

of reviews mention operational issues

24 locations|107 reviews|4.2 avg
Top issue: Speed (12.1%)

Better Buzz Coffee

~15 units

CustomerHIGH
20.8%

of reviews mention operational issues

24 locations|120 reviews|4.4 avg
Top issue: Speed (12.5%)

Qdoba

~800 units

HIGH
20%

of reviews mention operational issues

24 locations|120 reviews|4.1 avg
Top issue: Speed (9.2%)

honeygrow

~50 units

CustomerMEDIUM
19.1%

of reviews mention operational issues

24 locations|115 reviews|4.4 avg
Top issue: Speed (12.2%)

Tocaya

~15 units

CustomerMEDIUM
18.3%

of reviews mention operational issues

16 locations|71 reviews|4.3 avg
Top issue: Speed (14.1%)

Jamba

~800 units

MEDIUM
17.5%

of reviews mention operational issues

24 locations|120 reviews|3.6 avg
Top issue: Speed (10.8%)

Krispy Kreme

~1,400 units

MEDIUM
17.5%

of reviews mention operational issues

24 locations|120 reviews|4 avg
Top issue: Speed (8.3%)

Pizza Perfect

~5 units

CustomerMEDIUM
16%

of reviews mention operational issues

5 locations|25 reviews|4.6 avg
Top issue: Speed (12%)

Noodles & Company

~448 units

MEDIUM
10%

of reviews mention operational issues

8 locations|40 reviews|3.8 avg
Top issue: Speed (7.5%)

Postino Wine Cafe

~15 units

CustomerNONE
0%

of reviews mention operational issues

1 locations|0 reviews|0 avg