Pizza Perfect — ~5 locations
The #1 complaint: Speed (12% of reviews)
Markets Sampled
States
MI, TN, VA
How we collected this: We searched Google Places across 16 major US metro areas, selected 5 geographically diverse locations, and analyzed 25 customer reviews. These locations represent 4,621 total Google reviews. Complaints were classified using keyword pattern matching across 4 operational categories. This is a representative national sample — the same patterns appear consistently across markets.
Real reviews from Google — unedited
“Our onion rings were cold, our mushrooms soggy (no sauce), my sandwich okay, his sandwich he said was okay”
Ypsilanti, MI
If this pattern holds across your 5 locations, an estimated 3 locations are generating operational complaints right now.
| Location | Rating | Reviews | Speed | Accuracy | Capacity | Quality |
|---|---|---|---|---|---|---|
Pizza Perfect On Main Hillsville, VA | 4.6 | 721 | 40% | — | — | — |
Pizza Perfect Ypsilanti Ypsilanti, MI | 4.6 | 644 | — | — | — | 20% |
Pizza Perfect Nashville, TN | 4.6 | 1,571 | 20% | — | — | — |
Pizza Perfect Nashville, TN | 4.6 | 934 | — | — | — | — |
Pizza Perfect On Main Marion, VA | 4.5 | 751 | — | — | — | — |
estimated annual revenue at risk from operational complaints
Based on 300 orders/day/location, $12 avg ticket, 30% churn rate, and 4 annual visits. Industry estimates from QSR Magazine & Deloitte.
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