Postino Wine Cafe — ~15 locations
Markets Sampled
States
IL
How we collected this: We searched Google Places across 16 major US metro areas, selected 1 geographically diverse locations, and analyzed 0 customer reviews. These locations represent 0 total Google reviews. Complaints were classified using keyword pattern matching across 4 operational categories. This is a representative national sample — the same patterns appear consistently across markets.
estimated annual revenue at risk from operational complaints
Based on 300 orders/day/location, $12 avg ticket, 30% churn rate, and 4 annual visits. Industry estimates from QSR Magazine & Deloitte.
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